Kahuna Casino – Welcome !

Those of you who sign up at the official Kahuna Casino can be confident of a laid-back, relaxing and enjoyable experience. We provide a bright and colourful website which we believe is a joy to browse (if we do say so ourselves). Whether you love to play pokies, live casino games, jackpots or table games, we have a fantastic selection to suit every need. There are a number of generous promotions in place, providing a plethora of perks, offers and bonuses to both new and existing customers – plus customer support is available to assist however they can. Let’s dive into what you can expect at Kahuna Casino and how to get started on your journey with us…

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Kahuna Casino Registration process

It couldn’t be easier to get started with a new player registration at Kahuna Casino. To become a fully fledged member of our site, just follow these steps and you’ll be on your way to accessing all the benefits we offer each Kahuna Casino member:

  1. Navigate to our Kahuna Casino website. You’ll know it’s us because our homepage will greet you with a hearty ‘Aloha!’ and a colourful theme resplendent with blues and purples.
  2. Click on the Create Account icon, located in the top left hand corner of the website. To be precise, it’s located above the Sign In Button (which is purple), and it’s a dazzling shade of blue.
  3. You will be invited to sign up and gain a AU$4,000 Welcome bonus with 200 FREE spins by our friendly mascot! A sign up form will also be presented to you.
  4. Enter a username you are comfortable with being known as during your time on the site.
  5. Come up with a password you would like to use, and verify it by entering it a second time just underneath.
  6. Enter your email address, then your first name and last name (we need to know what to call you, after all!)
  7. Enter your birth date – and don’t forget to include all fields, including day, month and year!
  8. Enter the currency you will be using on the site – for most Australians, this will be AUD, but perhaps you reside in another location or you simply want to bank with a different currency. It’s completely up to you!
  9. Enter your address, which includes your zip code and city. Also, make use of the drop down menu to select your location. For the most part, it will have been pre-selected as your browser will know where you are currently located. For example, those in Australia will already see their location set to Australia on the sign up form. It’s as simple as that!
  10. Enter your phone number, including the area code. Again, this will be set to the location you are currently residing in.
  11. Finally, click on the two tick boxes to confirm two things – firstly, that you accept the Terms and Conditions and Privacy Policy, and secondly, that you would like to receive messages with bonus offers. You can of course opt not to tick the second box and receive no bonus perks, but you will need to accept the terms and conditions and privacy policy in order to proceed with your new player registration. Fortunately, there are some convenient links on the form to these two documents so you can make a decision right on the spot about moving forwards.
  12. Click on the blue Create Account button – this looks the same as the first one you clicked, but it’s bigger and located at the bottom of the sign up form this time – and you are ready to start playing!
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Customer Support

Here at Kahuna Casino we are well aware of the importance players place on being able to contact customer support. With that in mind, we have ensured that there are multiple ways to get in touch. When you click on the Support tab, which is on the left hand side of the screen, you will be presented with a knowledge base. This section is populated with pre-prepared answers across topics such as banking, withdrawals, bonuses, games and account management. Alternatively, users can get in touch with us directly. The first port of call in this regard is a contact us form. By entering your name, email address and subject, you’re on your way to getting an answer. There is also a drop down menu so you can select the subject topic your enquiry falls into. Options include account management, registration, deposits and withdrawals, game behaviour, limits and general questions.

Alternatively, there is a live chat and email option available for customer support. There is a white icon on the right hand side of the screen in a sidebar, and by clicking on this option, you can get started. Click on Live Support or Email Us. If you select Live Support, you will have a window open which connects you to an online customer service representative in due course. If you would prefer email, select this option and you will receive the same form to fill in as highlighted above.

Kahuna VIP/Loyalty Program

The loyalty program available at Kahuna Casino is both generous and enjoyable. We take pride in offering our customers not only new games every week, but a simple and effective program with Exploration Points available for earning every time you start playing on the site. Ever 100 exploration points received will result in you landing $1, so there is plenty of scope to get rewarded for your gameplay.

The levels available at Kahuna Casino as part of the scheme are Junior Explorer, Chief Explorer, Master Explorer, Trailblazer, Pathfinder, Discoverer and Big Kahuna. The first level requires 1000 points, all the way up to the final level which requires 50,000 points. Achievement awards with each level begin at 20 free spins and go up to a $500 chip and VIP level.

Once you have landed Big Kahuna Level and subsequently VIP status, you will unlock numerous perks such as increased withdrawal limits, personal VIP host services and quick withdrawals which will take no more than one business day.

When it comes to the terms and conditions surrounding this loyalty program, points will be exchanged into cash on an automatic basis every Tuesday. Furthermore, the amount received at conversion will be credited in cash without any wagering requirements, and if the player should wish to, the full amount can be withdrawn right away.

It is worth bearing in mind that games vary according to the amount of points they will earn. For example, while slots, simple games and jackpot games will earn 1 point after betting 10 units of currency, table games, video poker, live casino games and any other game on our site will land 0.2 points after this much has been spent.

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About Kahuna Casino

There is no need to worry about the reputation and safety levels when playing as a customer at Kahuna Casino, as we have ensured that all the correct licensing and regulation details are in place on our site. For some background information, we are jointly operated by Mountberg BV. This is a company which is based in Curacao and operates under a license number issued by Curacao eGaming. In turn, this setup is authorised and regulated by the Government of Curacao, and Mountberg Ltd is a company based in Cyprus and incorporated under the laws of this location.

For those not in the know, payments are processed through Mountberg Ltd in Cyprus, and Cypriot law will apply to any payment disputes. The site of Kahuna Casino is operating according to the laws of Curacao. This means that all terms and conditions listed on our site are governed by and listed in accordance with the laws of this nation.

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Privacy Policy

Customers should not be worried about the security of their personal data when they are playing at Kahuna Casino. This is because we only collect information in line with the Know Your Customer procedure, plus the obligations laid out in the Funding of Terrorism and Anti-Money Laundering Laws. Therefore, we will collect information about your account during gameplay which includes account balance, activity logs and game analytics. In other words, we will know information about your playing history, start and end balance, game sessions, bonus balance, pending withdrawals, average deposit and bonus, favourite provider, biggest win and more. Technical data, cookie information and visit details are also logged. Bear in mind, though, that we only use personal data in accordance with the law – such as creating a customer profile, processing deposits and withdrawals, using customer analytics in order to improve website experience and marketing products or services which may be of interest to you. Of course, you remain free to opt out of marketing communications from us.

Banking

There are a number of banking options available with Kahuna Casino. These are as follows:

All methods have an instant deposit time, with the exception of Interac e-transfer (which is bank dependent) and Wire Transfer (which takes 2 to 3 days). The minimum deposit will vary between zero for blockchain methods, 10 for most standard methods and 5 for a few others. The minimum deposit for Wire Transfer is 100. Most methods have an instant withdrawal time, but Visa, MasterCard and AstroPayCard take 2 to 4 days after approval. Some methods have instant withdrawal time after approval, while Wire Transfer will take 3 to 5 days. As for the minimum withdrawal amount, this will vary between zero for blockchain methods and 100 for methods such as Visa, MasterCard, Skrill and Neteller.

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Kahuna Casino Account Verification

Those of you who want to sign up with us will need to go through the account verification process. This is part of the regulations we are subject to in order to operate a safe gambling environment. The process is mandatory for players who wish to receive their winnings, or who have deposited a large amount of cash. Shortened to the KYC process, or Know Your Customer, it’s important that we can check the player’s identity and payment methods.

To complete this process, players need to send copies of their documents to [email protected]. We may be requesting documents such as valid personal identification (a passport, drivers’ license or ID), a photo of both the front and back of a signed and valid credit card used for depositing, a photo of a utility bill which is no older than two months and contains your address, and a photo of a bank statement.

Customers should bear in mind that public searches will be carried out in order to verify all information which is sent to us. This means that, if we cannot conclude any checks – either due to not receiving the documents requested or being unable to verify the player’s identity – the player account will be blocked or terminated, with no further activity able to take place. Deposit funds which are in the account at the time will be returned to the player, and in some cases, money will be withheld in order to comply with any applicable legal obligations. Furthermore, if any information provided by a player is false, we reserve the right to cancel the registration and carry out any procedures required by law. There will not be any winnings paid out in these circumstances.

Kahuna Casino Games Library

We take pride in offering a generous library of games in the Casino section of our site. By clicking on Casino on the left hand menu, you will be presented with the full library of games. There is a search bar if you have a particular game you would like to quickly find. Otherwise, you can use one of the filters to find a selection of titles you are likely to enjoy. The filters include All Games, New, Slots/Pokies, Table Games, Live Casino, Video Poker, Other and Jackpots.

The New Games section lets players select the latest titles and be one of the first to try them out. Titles may have exciting names such as Greta Goes Wild, Howling Wolves, Mystic Hive and Hammer of Vulcan. If Pokies are a more appealing option for you, then you may like to check out Slots titles such as Sugar Pop Double Dipped, Aztec Palace, Wild Energy and Fruit Bat Crazy. In the Table Games department, we have all manner of classic titles such as Roulette, Baccarat, Blackjack and Poker. Variants include well known offerings such as American Roulette, European Blackjack, Three Card Poker and Baccarat Deluxe, but there are also exciting and unique variants such as Big Win Baccarat, Red Dog, Blackjack Atlantic City and Baccarat Zero Commission.

We recognise the appeal of live casino games, and with that in mind we work with two main software providers – Asia Gaming and Vivo Gaming. You can choose to enter either lobby and select options including Baccarat, Roulette, Dragon Tiger, Blackjack and more. Alternatively, we offer a generous selection of video poker, with options including Aces and Faces, Joker Poker, All American Poker and Joker Poker Big Beer.

For something different, check out the Other section and choose from titles such as Skratcherz, Virtual Racebook 3D, Quick Bingo, Extra Keno, Power Keno and Scratch Card. The Jackpot section is an extra thrill for players who want to know how much they may be in for a chance of winning. For example, several thousand may be on offer to one lucky player with Super Fast Hot Hot, Absolute Super Reels, Best Witch or European Progressive Roulette.

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Responsible Gaming

In order to operate as a reputable casino, we at Kahuna take the safety of our players very seriously. By being committed to responsible gambling, this means we have a number of measures in place. For example, there are daily deposit limits we can be placed on accounts directly through the cashier function. Additionally, the support team is on hand to provide account closures for specific periods of time if a problem with gambling addiction is emerging. There is professional help on hand from providers such as Gamblers Anonymous and Gambling Therapy.

System Requirements

It is a valid concern for every prospective online casino player whether they will be able to use their particular device with a site. The good news is that Kahuna Casino has been designed in such a way that it will be compatible with a range of devices. When loading the site on mobile, tablet or desktop, you should be able to access a similar experience across the board. Furthermore, those who want to engage in mobile casino gaming will be pleased to know that a complete range of functions is at their disposal on the mobile site. This means that, whether they want to make a withdrawal, place a deposit, browse the gaming library or check out the live casino options, they will be able to do so without any trouble. Of course, while no download is required to get the site loaded and to begin playing, Kahuna Casino does require a good quality internet connection. This means that players who load the site in an area which has a poor mobile signal or intermittent quality of connection may experience some turbulence in their gameplay. We recommend that, where possible, players load up their casino games on Kahuna Casino when they have access to a stable 3G or 4G connection, or ideally a WiFi network. Overall, whether players are accessing Kahuna Casino on an iPad, iPhone, Android phone, Samsung tablet, Windows laptop, Linux computer, Windows phone or Blackberry, there should not be any difficulties in using the site – and if there are, customer support is always on hand to provide support and assistance.

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